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Transparency Declaration

This transparency declaration provides information in accordance with the German Interstate Media Treaty (Medienstaatsvertrag, MStV) regarding the general principles governing the selection, presentation, and recommendation of media services and content on the Whale TV platform.

The processes described in this document are based on general criteria and may vary depending on region, device configuration, technical requirements, and applicable legal obligations. Where applicable, statutory requirements take precedence over other considerations.

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Scope and general principles

The platform provides access to a variety of media services and applications from different providers. The availability, presentation, and functionality of such services may vary depending on objective factors including legal requirements, technical conditions, and product configuration.

All processes described below are designed and implemented in a manner intended to ensure compliance with applicable legal obligations, including requirements relating to media plurality and the discoverability of Public Value services.

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Selection of media services

Media services may be made available on the platform subject to compliance with applicable requirements. Relevant criteria may include compliance with legal and regulatory obligations, technical compatibility and security requirements, as well as quality and user experience considerations.

Services that do not meet applicable requirements may be restricted, limited, or not made available.

The application of these criteria is based on objective and non-discriminatory considerations. Comparable services are assessed on the basis of the same categories of requirements.

In accordance with § 84 MStV, services that contribute to the formation of public opinion are taken into account in a manner intended to ensure their appropriate accessibility and prominence for users in Germany. Such consideration is implemented as part of the platform design and is not dependent on commercial arrangements.

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Presentation and prominence

The presentation and visibility of services and content within the user interface are determined based on a combination of factors, including regional relevance, general popularity, technical integration requirements, and product design considerations.

Where applicable, legal requirements relating to prominence and discoverability take precedence over other factors.

The platform includes design elements intended to support the discoverability of Public Value services. These elements are implemented in a manner designed to ensure that such services remain easily accessible to users in Germany.

The specific arrangement and visibility of services may vary depending on device configuration, region, and context of use. Such variation does not affect the implementation of applicable legal obligations.

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Recommendations and personalization

The platform may provide content discovery and recommendation features. Depending on the relevant feature and user settings, recommendations may be based on contextual factors, aggregated usage data, and, where applicable and permitted, user-related data processed in accordance with applicable data protection laws and user settings.

The use of personalization features is subject to user choice and applicable data protection requirements. Users may manage relevant settings during device setup and at any time through system settings.

Where personalization is enabled, it is implemented in a manner that does not prevent the accessibility and discoverability of Public Value services required under applicable law.

Where personalization is not enabled, recommendations are based on non user specific factors such as general popularity, contextual relevance, and product level curation.

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Commercial influences and advertising

The platform may include elements whose presentation or visibility is influenced by commercial relationships or partnerships. This may include the inclusion, pre-installation, or promotion of certain services.

Commercial considerations are applied within the framework of applicable legal requirements. In particular, such considerations do not override obligations relating to the prominence and discoverability of Public Value services.

Advertising content is identified in accordance with applicable legal requirements. The presentation of advertising is designed to be distinguishable from other types of content.

The extent and form of commercially influenced placements may vary depending on region, device configuration, and applicable agreements.

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Non-discriminatory access

The platform is designed to provide fair and non discriminatory access for media services. Differences in presentation, visibility, or integration may occur only on the basis of objective and justifiable criteria, including legal requirements, technical considerations, product design, and commercial arrangements.

Such criteria are applied in a consistent manner to comparable services.

No differentiation is applied in a manner intended to unfairly disadvantage media services without objective justification.

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Compliance and review

The principles described in this document are subject to ongoing review in order to ensure continued compliance with applicable legal requirements.

Where required, adjustments to platform design, presentation, or processes may be implemented to reflect changes in legal obligations, regulatory guidance, or technical conditions. Relevant legal requirements may also be reflected in internal review and platform governance processes.

更新日期:2025年4月3日

  • 为您提供优质和维护服务,处理并满足您的要求。
  • 改进产品和服务:使用您的信息改进我们的产品和服务。
  • 开发新服务:利用现有服务中收集的信息帮助我们开发新服务。
  • 服务通讯和客户关怀。
  • 保护用户、公众和我们:使用收集的信息帮助提高服务的安全性和可靠性。包括防范、检测和阻止可能损害我们、用户或公众的欺诈、未授权、侵权或非法活动。‍
  • 遵循法律和法律程序。

  • 注册账户、订阅服务或与我们沟通时提供的个人信息,如姓名、电子邮箱地址、电话号码和支付信息。
  • 自动收集的信息:与服务使用相关的信息,如国家、IP地址、设备信息、使用信息(如设备ID、唯一标识符、浏览器信息、访问页面、最后访问URL)以及偏好和设置。
  • 设备信息:使用产品和服务时收集的设备信息,包括硬件型号、固件和操作系统版本、唯一设备标识符、服务器访问时间和日期、错误日志、崩溃报告、软件版本号。
  • ‍第三方来源信息:从第三方来源(如社交媒体平台或合作伙伴)接收关于您的个人数据,以补充我们收集的信息。

您的权利。根据适用的数据保护法律,您对个人信息拥有以下权利:

  • 有权请求访问我们处理的关于您的个人信息。
  • 更正权:可要求我们更正不准确或不完整的个人数据。
  • 删除权("被遗忘权"):在某些情况下可要求删除个人数据,包括当数据不再为收集目的所需时。
  • 限制处理权:有权在特定条件下要求限制处理个人数据。
  • 反对权:可反对处理您的个人数据,特别是用于直接营销目的时。
  • 数据可携权:有权以结构化、通用和机器可读格式接收个人数据,以便转移给其他数据控制者。

您还有权随时通过发送电子邮件至Support@whaletv.com撤回对处理个人数据的同意。但请注意,撤回不影响撤回前基于同意的处理的合法性。

  • 可能委托可信第三方服务提供商代表我们执行某些服务,如IT支持、电子邮件管理、网站托管和营销。这些服务提供商作为数据处理者,我们仅在必要时授予其访问个人数据的权限。例如,本网站由外部服务提供商托管,通过网站收集的任何个人数据(如IP地址、联系请求、元和通信数据、合同数据、联系详情、姓名和网站访问日志)存储在网络主机的服务器上。这些服务提供商有合同义务实施适当技术和组织安全措施,确保个人数据保护并仅按我们指示处理。此转移的法律依据是GDPR第6(1)(b)条,涉及与(潜在)网站用户履行合同。
  • ‍法律要求:如法律要求或响应公共机构有效请求(如遵守官方或法院命令),可能披露您的个人信息。此披露基于GDPR第6(1)(c)条,允许为遵守法律义务进行必要处理。
  • 业务转让:如发生合并、收购或资产出售,您的个人信息可能作为交易部分转移。此转移将遵守适用的数据保护法律。
  • 经您同意或其他法律依据:如获得您明确同意(基于GDPR第6(1)(a)条)或转发为保护我们合法利益所需(且这些利益不被您的权利覆盖,也依据GDPR第6(1)(f)条),我们将转发您的数据给第三方。

  • 在传输过程中使用加密保持数据私密性。
  • 定期审查:定期审查信息收集、存储和处理实践,防止系统未经授权访问。
  • ‍访问限制:限制对需要处理个人信息的员工、服务提供商和供应商的访问。任何访问个人数据的人员均受严格合同保密义务约束,如未履行可能受到纪律处分或终止。

  • 网站使用第一方cookie(即我们直接在您设备上设置的cookie),这些对网站运行严格必要。这些基本cookie允许您浏览网站并使用其功能,如访问安全区域。没有这些cookie,无法提供您请求的某些服务。您不能选择退出这些cookie,因其对提供服务必不可少。
  • ‍改善用户体验的Cookie:除严格必要cookie外,网站使用第一方和第三方cookie增强用户体验。这些cookie可能在访问其他网站时识别您的计算机或移动设备。第三方cookie通常用于网站分析或广告目的。某些cookie仅在浏览器打开时保留在设备上(称为"会话cookie"),其他则在设备上保留更长时间(称为"永久cookie")。
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